The original deposit gets reversed once it is discovered to be fraudulent and any money you sent to the scammer will come out of your own personal funds. I've been having a weird issue with my account over the past few months. So he requested lower and higher quantities back due to the fact he sent 3 different values 3 different times then refunded them in different amounts. and our This content may be old or outdated. Answer: I'm not sure I fully understand your question but there's two way to see this : 1. which answers most questions. PayPal Payment From Unknown Person I unexpectedly received an email about a $500 PayPal payment to me today from someone I don't know. If somoene want to send a gift that someone must start the process without a request. I logged into my email this evening and found a strange email from PayPal saying I received a money request. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Do not refund the money would be my advice. by VPA (virtual payment address) which is written of transaction particulars. Any email sent from PayPal will be address to the name registered to your PayPal account, if anything else shows up then its not from PayPal. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Might have been an honest mistake or scam but I'd ask paypal. 4- Select how much you want to add. If this email was not addressed to your first and last name and if it says something like Dear PayPal Customer/Client/Member, you will not be charged for any payment through your PayPal account. Sender cannot refund back to themselves. At the time they asked the bank about the receipt and where it had come from but got no response. sevinz2005. The new email is ****[email protected] (the asterisks are to obscure the name). How To Get a Refund if you Scammed on . We recommend changing your password to something more robust. It's getting annoying. If you've received money from someone you don't know on Cash App, Venmo, Zelle, or another payment app, you may have assumed it was sent by accident after all, mistyping a friend's username or email address is easy to do. If the money was sent as friends/family and you send it back and then they dispute you could end up losing both the refund and the original amount. Not the best bookkeeping going on at the time, I'm afraid. Reddit and its partners use cookies and similar technologies to provide you with a better experience. PayPal told you what to do, you've opened a ticket, they told you how to handle it, follow their advice. After you do this the original funds will be flagged as unauthorized and you will owe the $500. If so, well take care of it and send a notification to *****. Right-click the Checkout folder and then select Add -> New Item. These are weak, poorly done scam attempts. The scammer used a stolen accoun. Press J to jump to the feed. I will let it sit and do nothing. I mean how do you receive147.01 andthen whenyou refund, its147.31? Once the sender has been notified, they can initiate the payment to your account. By browsing this website, you consent to the use of cookies. I'm worried someone has hacked into my account, and perhaps someone else's, and is sending money from their account to mine. From my own personal experience: someone once mistakenly sent me money because they'd transcribed an email wrong (written out a word that was meant to be abbreviated). After the first three of them, I sent a message to Paypal customer service and they said it was just a mistake by the requester, which is absurd because I got three of them in a period of a few weeks from three different people with nearly the same message after never having received this sort of request before. Wait for contact from Paypal. You can withdraw this money and deposit from your PayPal balance and deposit the sum into your bank account. I was surprised that PayPal told me to do it, and was unable to respond to my concerns about the possibility of giving them real money for fake money. Guess I am going to have to wait to hear back from PayPal. 2. He now wants you to send him legit funds (from you) to a different paypal. We recommend to refund the funds instead. EDIT: I cannot refund this amount using the PayPal balance.. it wants to take the refund from my bank account.. I also received a text asking me if I was trying to spend money so it would seem to be a scam. I guess I will just refund that amount back to him as you suggested and be done with it, just really concerned why all this happened though. You'll see it in yourCompletedtransactions soon. I have the exact same payment request, obviously a scam but can't get rid of it or report it. Click on the transaction for details on that.) The user can update the ledger, assigning some of their bitcoin to . It's very strange so I cannot completely return the entire amount using his payments. The PayPal representatives were no help at all. Sender cannot refund back to themselves. Details Requested Amount: $300.00 USD Your Email Address" I deleted it, changed my password & sent to Spoof email. Hello@sharpiemarkerLet me try and write it how I see these processes in my account, this will be in order from bottom to top. Latest MSE News and Guides The request was there. Yea def don't fall for the scam. It appears to be a genuine PayPal email, and Gmail shows the verifiedicon for PayPal next to it. I just asked that he returned it and he did. How the heck did this happen?! 3. 1999-2023 PayPal, Inc. All rights reserved. Sometimes people mistakenly enter an incorrect letter or send to wrong email address. Keep calling until you get a good CS agent. Review the terms and conditions. Hi, we appreciate you reaching us about the payment received. What are the PayPal fees for receiving money? Do not. If you receive an unexpected payment through Venmo/CashApp/Zelle, do not send the money back yourselves - just ask customer support to reverse the original transfer instead. Was there a currency conversion when you received the money? The same thing happened to me. I can't file a resolution to get it reversed and I'm not going to accept the person's request to send the amount back to him/her. The service is available online and many people can make important and everyday payments through the . For example you will never see any of the following from PayPal: Hi I received an email saying I had made a payment of 40 but I have not! They can open a dispute but only the person receiving the money can refund it. All you need is an email address. What should I do? Shortly after that, this person emailed me saying it was an accident and that I should refund them. Our team recently came across an email that was reported to us by one of our board members as a potential spearphishing attempt. If you are seeing payments on your PayPal account that shouldn't be there or that you werent due to receive I would advise that you contact us to have these payments investigated. The problem is that unless PP has frozen the other account / blocked current logins, the scammer will see it's refunded and can just go on ahead to send it to another victim PP instead. Same here, same text, but different sender. If an automated call provides a number and asks you to call back, don't. Only contact PayPal through the Contact page in our Help Center or call PayPal Customer Service at 1-888-221-1161. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Find the payment (it should say "pending" and " [user] hasn't accepted yet"). We often link to other websites, but we can't be responsible for their content. 1999-2023 PayPal, Inc. All rights reserved. As before, select the Site.Master file as the master page. OR Okay, this was my gut feeling. A seller might receive an email that appears to be from PayPal, indicating that a pending fund transfer awaits their confirmation. Privacy Policy. Create an account to follow your favorite communities and start taking part in conversations. Check your PayPal account directly to see if you have received the payment. By browsing this website, you consent to the use of cookies. Please contact the moderators of this subreddit if you have any questions or concerns. It's ludicrous that there would be no way of simply rejecting it and having it returned where it came from. Best thing is not to mess with paypal unknown payments. Confused ! I haven't purchased or sold anything recently. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. As the recipient of the money, you shouldn't have to start a new transaction to send the money back to the sender, PayPal will be able to reverse the transaction, and it will be recorded as a refund and not a new transfer. I'll send you a copy of transaction. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can access the money you receive on your PayPal account home page. I don't know why I've suddenly started receiving these requests, I don't even use my account very often. I will forward on the message to you. It's worded slightly differently each time. With the FNB Tiered Pricing structure you will pay between 0.81% and 1.51% depending on your previous month's transactional value for top-up and withdraw transaction. Its possible that you received spoof or fake emails. I alerted Paypal and my bank and my funds were restored. In case the sender of this payment claims unauthorised transaction or any other dispute, than your paypal account could be trouble, paypal may limit your account for no reasons than. Some people are bored due to what is currently happening in the world and is trying to get into some hi-jinx and try to swindle some money off a victim. 2. Its not an original email from Paypal which I noticed thanks to your information. All they need to do is feed an email address into the PayPal interface and request money. hi, i requested mony from someone and it was marked as a buy-and-sell type of thing is there some option i can change? Product. Do what paypal says and youll be covered. Then hit "Confirm". Payment request received unknown originator, Are you sure you want to cancel this request? As the recipient of the money, you shouldn't have to start a new transaction to send the money back to the sender, PayPal will be able to reverse the transaction, and it will be recorded as a refund and not a new transfer. We tried a chat session as well as calling. paypal isaware of those emails I think, fraudulant email paypal isaware of those emails I think. Could my account be compromised in some way that's making me get these scam messages? I disconnected Paypal from my bank. The more I look at it, the more I think forex fluctuations has to do with. If you have not done so, Read our FAQ! The next morning, I received a phone call apparently from the very same number I had used to call my bank, and upon answering the person on the other end of the phone told me that there had been . Never use PayPal . A lady at work today told me that a not insignificant sum of money has appeared in her bank account. I want customer service to reverse it but I can't find any Paypal contact info. Select 'Pay someone' from the homepage. Log into your business account. To dispute a transaction, message us in the CommBank app or call us. Select Send and Request. Please note that with the current CoVid-19 crisis that support is very limited at PayPal. Today, I also received an email from someone at the same time as I received a paypal request from them. [username]@gmail,com Leave the Archive. You will receive an email notification once the money has reached your account. In some cases, the trading name that appears on your statement can be different to the business name, so you might not recognise a transaction straight away. This content may be old or outdated. Once you send the money, it's real money, your money. ", Click on the blue 'Cancel' button.Thismessage will appear, 'This request has been cancelled. If so, well take care of it and send a notification to *****. Click on Open a dispute for a transaction. It sounds a lot like the "bad check" scams that I've read about where they ask you to deposit their check and then send them money back. For more information, please see our Once that happens, we'll send you a message letting you know you have money available. Unless you have claimed the payment, it seems the sender can simply hit the cancel button. How safe is PayPal? A bank can always take back the money for various reasons, such as the source of the funds required. This is intended to help protect both buyers and sellers. You could always contact PayPal and tell them you're worried about spam/weird behavior. The email address and street address are unverfied. Open the CommBank app. Best wishes. Here's how to refund a payment: 1.Click Activities near the top of the page. However, this "mistake" may actually be an attempt to scam you out of your hard-earned money. The level of risk depends on what you use the service for. After getting a response from someone's very apologetic assistant, I refunded it and that was that. The scammer sent you funds from a hacked / stolen method etc. Is there anything else I need to do? These limitations may be implemented when we see activity that seems unusual or suspicious. Kudos & Solved are greatly appreciated. Login to Me Too 1 Kudo I could not find much online about this technique. Press question mark to learn the rest of the keyboard shortcuts. Is this fraud? Overview. The fee's again, I am not sure, all I know is that the user sent these payments from two different USA addresses in total so it could be that or they sent it as goods and services. They appear to have valid PayPal transaction IDs and are curiously for exactly the same amount. The link leads to a fake PayPal site that will ask for the seller's login credentials. Please write me an email - [username]@gmail,com. I am a bot, and this action was performed automatically. If there's an amount deposited in your account and you don't know where it's coming from : Errors happen. Once the check does not clear, it will be removed from your account anyway. So, should I be worried? Leave the Archive. You, as the recipient has to issue a refund, and the best way to refund is through the "Refund this payment" button within the received payment transactions. Trying to determine if this is a scam. Press question mark to learn the rest of the keyboard shortcuts. I don't want to be out this money. Thank you. Some Tomasz wants 9 euros to cover for shipping costs. Just ignore them. If you ever see money transferred to your PayPal account out of no where, report it to PayPal customer support immediately. The email address and street address are unverfied. Scammers use automated systems to make voice calls. These 3 transactions below are the original transactionsthat were refunded: "User Name" + 147.01 (154.90 - fee of 7.89)Refunded - Money received"User Name" + 147.01 (154.90 - fee of 7.89)Refunded - Money received"User Name" + 147.01 (154.90 - fee of 7.89)Refunded - Money received. First, log into your PayPal account Second, go to "Activity" Then, click "All Transactions" Next, find and select the payment you are refunding Following click "Issue a refund" Next, enter the amount you are refunding, it will be under "Total Refund Amount" Last, click "Issue Refund" And do I need to be concerned? To avoid the majority of scams, transact only with people you know well and trust. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . I've gotten maybe 6 or 7 money requests for fairly small amounts of money, 25 to 60 British pounds (it's always in pounds even though I'm in Canada). Failure to pay scam. 147.75 and I cannot refund this to any of those transactions. It cannot be theft in any case, as OP has received it. He has notified the bank, now he should hold on to it in case it is claim. I received the same message with a different requester name. Has anyone has any unknown money put into your PayPal account from a person you dont know? 2 1 HotUKDaddy 29th Mar Speak to PayPal. There is no content in the email, and the subject says, "Hey can you send me back the 500 I sent you by mistake it's for my grandma corona medications". PayPal is a popular tool for sending and receiving money online. Any email sent from PayPal will be address to the name registered to your PayPal account, if anything else shows up then its not from PayPal. Thank you and stay safe. This is from a random person I do not know but they have two different address for them according to these random payments and one email address. This content may be old or outdated. The money is not really in your account and will never clear into your account. However at this time such a call may be frutile, though you can keep trying. ", Click the Activity Log and where it says 'This Request is waiting' click on 'cancel'.A message appears, "Are you sure you want to cancel this request? Good move with changing passwords. Spooky. For example you will never see any of the following from PayPal: Or Money Received? Let paypal figure it out. There's always an accompanying message along the lines of "I love you, pops, I'm safe, I'll let you know when I'm back". Editor, Marcus Herbert. ', note: You may be able to see the email address that requested the transaction in a message below the cancellation info e.g. The email certainly looked suspicious, as in this case, it was totally unexpected. You can just click "Report A problem" and let PayPal know. The protocol specifies that the entry indicates an amount of a token, bitcoin with a minuscule b. Options. It gave no indication of which payment it was (although i have a good idea since the goods bought under one payment has been dispatched). Email PayPal, and tell them what happened, and ask them to refund the money.