A great place where you can stay up to date with community calls and interact with the speakers. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. MS also keeps linking my work and home accounts. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Amazingly both messages are right but not well worded. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. You only need to follow the steps carefully, and you should be able to sign in to your account again. Business Tech Planet is compensated for referring traffic and business to these companies. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. Thanks for reaching us out here in the community. Microsoft will permanently delete any account which has not been active for the past 2 years. Choose from the options provided on why you need a password reset, then click Next. Guiding you with how-to advice, news and tips to upgrade your tech life. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. Super User is a question and answer site for computer enthusiasts and power users. Whats the grammar of "For those whose stories they are"? One last method would be to sign in to your email associated with your Microsoft account. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. From there, click on the control and customize option. Why is there a voltage on my HDMI and coaxial cables? The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Then the Problem was gone on Windows. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Do you need it? Click on the Start button on the left side of your Taskbar, and select Settings. That said, these aliases cannot be used to login into a Microsoft account. Attempt logging in with the primary Microsoft ID. If you don't have one, you can create here. If you are having troubles fixing an error, your system may be partially broken. While the account may be wrong, there may be other factors that can contribute to this error. The problem is Microsofts badly documented difference between a work/school login and a personal login. If not, select the checkbox next to the device. WDAGUtilityAccount: What is it & Should you Disable it? Enter a dif Business process and workflow automation topics. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Windows 11 how to upgrade. Thats it for this blog; thank you for taking your time to read our content. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. Time-saving software and hardware expertise that helps 200M users yearly. If not, select the checkbox next to the device. But, I get a message saying "The Microsoft account doesn't exist. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. Hi so i restarted my HP laptop and i'm setting it up. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? Then click on "Enable.". Your Microsoft account may have been deleted. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Explore subscription benefits, browse training courses, learn how to secure your device, and more. Fix the damned product I pay for every single year, again and again and again. I am having trouble scheduling an exam for MD-100. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Its a distinction not always understood by Microsoft own staff and associates. every time I try, I . In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. I worked around it.. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. More info about Internet Explorer and Microsoft Edge. I have the same problem. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . If you are having troubles fixing an error, your system may be partially broken. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. Send a test E-mail to the supposed user ID. This is extremely frustrating. At the moment, neither error message nor the logins show the important difference between the two types of login. Enter the on-screen character and click Next. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. 2. Time-saving software and hardware expertise that helps 200M users yearly. How did you reverse your original choice? From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? I have the same headache, but see no solution. You will have to use the original account id. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. This is also happening to me. One easy way to fix this issue is to use the correct account type while logging in. This is an easy fix that I could not find on the Microsoft support fo. "That Microsoft account doesn't exist. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. We needed to join to the domain, first. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. Use an alternate account to sign in (if one exists) or sign up for another one. FIRST: carefully check that the email address is exactly correct. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. We have problem with the sign in of an account. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. How do I align things in the following tabular environment? If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. On Your Dashboard, click on click Schedule next exam button to select your exam. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Georges C. Independent Advisor. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. This worked in half a second. @LukePuplett: by triggering a re-install of Window. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. For Windows devices, try the following troubleshooting methods. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Select your name and profile picture or icon at the top. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. Microsoft doesnt explain that difference very well, or at all. Do not use an account name from another type of account. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. All Microsoft accounts are either work/school or personal. I am not using Outlook anymoreOn Mac the Search function also was not working. Hopefully this will help somebody at a future time. How can a Microsoft account login (email address) both exist and not exist at the same time? I'm sure if I had created a local account it wouldn't have been an issue. I know the account is valid because it is the same one I am using in this forum. Enter a different account or get a new one. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Power Platform Integration - Better Together! Cache in the Edge browser stores website data, which speedsup site loading times. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. Type the security code intoVerify your identity,then selectNext. Try another email address or sign up for a new one. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. I haven't been able to find a way to set that up right out of the box, though. Keep up to date with current events and community announcements in the Power Automate community. Replied on March 4, 2023. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. I've also tried an O365 works account I have after . 3. Enter a different account or get a new one" when opening outlook through Power Automate. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. Is it correct to use "the" before "materials used in making buildings are"? Create one! This is a fairly recent change that I have observed, with great frustration. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. Once the steps above have been completed, you should be able to log in to your Microsoft account. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. So, visit the Microsoft Web page and sign up for a new account. Well, cached data stores all previous elements of data preventing access again. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Why do small African island nations perform better than African continental nations, considering democracy and human development? Making statements based on opinion; back them up with references or personal experience. I am in a new position at my job and I need this in order to begin working immediately. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. Are there tables of wastage rates for different fruit and veg? The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. But, I get a message saying "The Microsoft account doesn't exist. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. She has been the MiniTool editor since she was graduated from university. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. I used that email account to create this post. Look up your username using your security contact phone number or email address. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Click on More options, illustrated by three dots. That Microsoft account doesn't exist. This thing does so much stuff that it can't do anything. To learn more, see our tips on writing great answers. In reply to Greg Carmack's post on March 9, 2022. Request a security code to be sent to the phone number or email you used. The email or username you entered does not exist. So frustrating. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Not associated with Microsoft. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Hi, I am trying to register for AZ-900 exam. I have dealt with this before. If you forgot your Microsoft account password, follow these steps. What is the point of Thrower's Bandolier? After entering the unique code, you will be able to create a new password and sign in. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. Enter a different account or get a new one" when opening outlook through Power Automate. The initial step is to make sure that your Username and ID actually exist. "That Microsoft account doesn't exist. rev2023.3.3.43278. That Microsoft account doesn't exist. That Microsoft account doesn't exist. If this situation arises, use the primary User ID instead of the additional address. Here are three major reasons apart from the probability of the account id doesnt exist. Yes. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. This is after creating the O365 email account for the user without issue. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. Another method would be to open any Office 2016 or 2019 app and create a new document. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. Enter a different account or get a new one". Key Takeaways . I have a small business and I set up the network a few years ago. For example, trying to use a personal login for a business-only service. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Clear browser cached data on Microsoft Edge. These login loops can happen in software or on Microsofts web site in many different locations. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. 4. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. Madness. Microsoft Office upcoming support end datechecklist. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. If you forgot your Microsoft account password, follow these steps. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same?